Solutions for Business
How
much do you know about your customers?
Every
time a customer uses your facilities they provide you
with information that gives you a detailed insight into
who is using your facilities and who else is likely to
use your facilities. By combining your records with
market analysis data you can gain important knowledge
such as the income, ages and spending habits of your
customers or information on your corporate clients.
Such information is invaluable when considering
strategic direction, marketing and customer retention.
For
example, you may wish to identify customers who are
likely to use premium services or those more likely to
use new facilities. By analysing your customer data it
is possible to identify these customers. When this
information is supplemented with consumer data from the
world's leading marketing companies it gives you
in-depth information on their backgrounds and their
tastes. This helps ensures you retain these customers.
Furthermore, we can help with directly marketing to
potential new customers with similar profiles by
promotions, mailshots or even targeted drops with local
newspapers.
This
information can also be combined with your own customer
satisfaction questionnaires. We can advise you on
questionnaire design and distribution and supply secure
online hosting of online electronic questionnaires. When
all this information is brought together you have a very
powerful customer analysis resource that gives you the
edge over your competitors.
Click
here to watch the demonstration
Click
here to contact us and make a no obligation enquiry
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